Terms of Service
Last Updated: November 2025
1. Introduction
These Terms of Service govern your use of Vista Property's website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
2. Definitions
- "Service" or "Services" refers to real estate guidance, property search assistance, and documentation support provided by Vista Property
- "User," "You," or "Client" means any person accessing our website or engaging our services
- "Content" includes all text, images, information, and materials on our website
- "We," "Us," or "Our" refers to Vista Property
- "Website" means all pages and services hosted under our domain
3. Use of Services
3.1 Eligibility
- Services are provided for personal and professional use in Singapore
- Users must be at least 18 years old
- Users must have legal capacity to enter into contracts
- Accurate information must be provided during registration or service engagement
3.2 Account Responsibilities
- You are responsible for maintaining the confidentiality of any account information
- You must notify us immediately of any unauthorized use
- You are responsible for all activities under your account
4. Prohibited Activities
Users may not:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt unauthorized access to systems
- Engage in fraudulent activities
- Harass or harm other users or staff
- Collect user information without consent
- Use services for illegal purposes
- Impersonate any person or entity
- Interfere with website functionality
5. Service Descriptions and Fees
5.1 Service Provision
Vista Property provides real estate guidance and support services as described on our website. Services are subject to availability and may be modified at our discretion.
5.2 Service Fees
- Service fees are clearly stated and agreed upon before engagement
- Fees are in Singapore Dollars (SGD) unless otherwise specified
- Payment terms will be outlined in service agreements
- We reserve the right to modify fees with appropriate notice
5.3 Cancellation Policy
Cancellation terms vary by service type and will be specified in individual service agreements. Please contact us to discuss cancellation before proceeding.
6. Intellectual Property Rights
6.1 Our Content
All content on our website remains the property of Vista Property or its licensors. This includes:
- Text, images, graphics, and designs
- Logos, trademarks, and branding
- Software and website code
- Property information and descriptions
6.2 Limited License
We grant you a limited, non-exclusive license to view and use website content for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without written permission.
7. Disclaimers and Limitations
7.1 Service Disclaimer
Services are provided on an "as is" basis. While we strive for accuracy and thorough assistance:
- We do not guarantee specific property outcomes
- Property market conditions and values may vary
- We encourage independent research and professional advice
- Information accuracy depends on third-party sources
7.2 Limitation of Liability
To the fullest extent permitted by Singapore law:
- Our liability is limited to the service fees paid
- We are not liable for indirect or consequential damages
- We are not liable for property value changes or market fluctuations
- Users assume risk of property decisions
8. User Responsibilities
Clients are responsible for:
- Providing accurate information during service engagement
- Conducting their own due diligence on properties
- Seeking independent legal and financial advice
- Understanding property documentation before signing
- Meeting payment obligations as agreed
- Complying with Singapore property laws and regulations
9. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to data collection and use as described in our Privacy Policy.
10. Dispute Resolution
10.1 Informal Resolution
We encourage resolving disputes through informal communication first. Please contact us to discuss any concerns before pursuing formal action.
10.2 Mediation
If informal resolution fails, parties agree to attempt mediation before proceeding to arbitration or litigation.
10.3 Arbitration
Disputes that cannot be resolved through mediation may be submitted to arbitration in Singapore in accordance with Singapore arbitration law.
10.4 Governing Law and Jurisdiction
These terms are governed by Singapore law. Any legal proceedings will be subject to the jurisdiction of Singapore courts.
11. Termination
11.1 Termination by User
You may discontinue use of our services at any time, subject to any ongoing service agreements.
11.2 Termination by Vista Property
We reserve the right to terminate or suspend access to our services immediately for:
- Violation of these Terms of Service
- Fraudulent or illegal activity
- Non-payment of agreed fees
- Abuse of staff or services
11.3 Effects of Termination
Upon termination, your right to use services ceases immediately. Certain provisions including liability limitations, intellectual property rights, and dispute resolution survive termination.
12. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Material changes will be communicated through website notice or direct communication. Continued use of services after changes constitutes acceptance of modified terms. The "Last Updated" date indicates the latest revision.
13. General Provisions
13.1 Entire Agreement
These Terms of Service constitute the entire agreement between you and Vista Property regarding website use and services, superseding any prior agreements.
13.2 Severability
If any provision is found invalid or unenforceable, remaining provisions continue in full effect.
13.3 No Waiver
Our failure to enforce any right or provision does not constitute a waiver of such right or provision.
13.4 Assignment
You may not assign or transfer these terms without our written consent. We may assign our rights and obligations without restriction.
14. Contact Information
For questions about these Terms of Service or to report violations, please contact us:
Vista Property
Email: [email protected]
Phone: +65 6315 7842
Address: 6 Battery Road, #28-01, Six Battery Road, Singapore 049909
Acknowledgment: By using Vista Property's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.